Privacy Policy Statement

Your privacy is important to us. This page explains how we handle, process, and protect your personal information collected through interactions with our property advisory website.

Information We Collect

We only request details necessary for delivering our services and responding to your enquiries.

• Contact information, such as name and email address, when you reach out to us or submit forms on our site.
• Information about your property interests and relevant preferences, collected to tailor our service.
• Usage and technical data, including device type and site activity, for website functionality and improvement.
• Correspondence records, including emails or messages exchanged with our advisors for service quality.

How We Use Your Data

Your information is used solely to deliver services, manage communications, and improve the experience on our property market consultation site.

• To provide requested advisory services related to real estate market analysis and property reviews.
• To respond to your questions and ensure follow-ups are relevant to your needs.
• To enhance website security, reliability, and user experience based on technical insights collected.
• For record-keeping and compliance with applicable laws governing personal data in Australia.

Legal Basis for Processing

Our collection and use of your data are justified under relevant privacy laws, with transparency at all stages.

We process data with your consent, to fulfil a service contract, and to meet our legal obligations. No personal information is shared unless required by law or to deliver the requested service.

Sharing Data

We only share your personal details when required for service delivery or as mandated by law.

• Sharing is limited to trusted partners who assist with technical operations, all under strict confidentiality agreements.
• We comply with law enforcement requests or legal investigations affecting your data.
• Data may be shared with service providers who maintain our IT infrastructure but do not use it for other purposes.

Data Security

Personal data is protected by robust security protocols, including encrypted transmissions, restricted access, and regular system reviews. We commit to safeguarding your information against unauthorised access, alteration, or destruction, following Australian privacy standards.

Your Rights

As an Australian resident, you have key rights concerning your personal data and its access.

• Right to request information on how your data is processed and held.
• Right to access personal details we store about you after verifying your identity.
• Right to correct, update, or request deletion of your data where applicable.
• Right to lodge a privacy complaint with authorities if concerns arise.

Cookie Use

Cookies help us track engagement and improve site functionality. For more about this, see our dedicated Cookie Policy page below.

Cookie Policy details Cookie Policy details

Contact Us

For any privacy-related question or request about your personal data, please contact our support team, who will respond within one business day.

Policy Updates and Changes

We will post updates here if our privacy policy changes. Please review regularly for the latest information.